Bill McCarthy - ShopperTrak
Retailers’ 6 Steps to Holiday Success Featured Infographic Holiday Prep Series, Step 1: Forecasting and Communication Featured Article Holiday Prep Series, Step 2: Staffing and Training Featured Article
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NRF’s Big Show 2017, a Guide

It’s called the Big Show for a reason: NRF’s Big Show 2017 will bring together a crowd of more than 33,000 attendees from 3,300+ retail companies, an EXPO hall housing more than 500 exhibitors, and 300+ speakers who will deliver, keynotes, stage sessions, breakouts, and more. This year, ShopperTrak’s presence the Big Show 2017 will...

by Bill McCarthy on 1-12-17 in Events
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Small Business, Big Advantage: Technology and Vendor Relationships

While it is understandable for small and medium-sized (SMB) retail businesses to feel overwhelmed by their large-scale competitors, especially when comparing cash flow, they, in fact, possess clear competitive advantages. Technology can be a catalyst for capitalizing on these advantages, and when implemented properly via solid vendor relationships, it allows SMBs to surpass competitive businesses,...

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December Shopping Prediction: Super Saturday Shopper Visits

In order to predict traffic on Super Saturday accurately, it is critical is to account for the ways in which calendar shifts affect December shopping behavior. ShopperTrak’s historical December shopping data clearly indicates a strong positive correlation between traffic levels and the calendar proximity of Super Saturday and Christmas Eve: the intensity of Super Saturday...

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Dynamic Facebook Ads, Retailers’ Newest Friend

In case you haven’t heard, Facebook recently launched dynamic ads for retail — a digital advertising platform that aims to drive physical store sales. By utilizing Facebook’s abundance of information about its users, these new Facebook ads pair a nearby store location with a picture of a product that is relevant to each Facebook user. Facebook’s...

by Bill McCarthy on 12-9-16 in Technology
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Black Friday Weekend: Which Retailers saw High Traffic Performance?

Certain retail categories saw greater opportunity and performance during Black Friday weekend. ‘Tis the season for shopping deals, steals, and discounts. As we reported in our previous post there wasn’t a major decline in shopper visits generally during this year’s Black Friday Weekend. However, we found that drilling into our Market Intelligence* tool revealed that a...

by Bill McCarthy on 12-6-16 in Industry Trends
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Black Friday Data: Full Weekend Shopper Traffic Report

Now that all of our Black Friday data from the entire Thanksgiving weekend (Thurs. – Sun.) has rolled in, we feel confident in stating that our 2016 shopper visit data signals that the era of steep YOY declines in shopper visits around Friday may be coming to an end. This does not mean that shopper...

by Bill McCarthy on 11-29-16 in Industry Trends
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Black Friday Shopping Trends: Shopper Visits Stronger than Anticipated

Shopper visits, busiest hours, and retail activity patterns remain consistent This year, in keeping with the Black Friday shopping  trends of the past few years, ShopperTrak anticipated that shopper visits would, once again, be down several percentage points YOY on Black Friday and Thanksgiving night. However, the preliminary Black Friday traffic results that came rolling in...

by Bill McCarthy on 11-26-16 in Industry Trends
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What Store Traffic Data Reveals about Black Friday Shopping Trends

Just in time for Black Friday, which is ShopperTrak’s predicted busiest shopping day of the year, we’ve conducted an analysis of historical Black Friday shopping trends in order to glean meaningful takeaways for retailers. Our top three insights are revealed below. Before diving in, it’s important to call out one major theme we’ve noted in our...

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[Infographic] Portraits of Holiday Shoppers, by Generation

With traffic levels steadily rising as Black Friday, which is the anticipated busiest day of the year, approaches, retailers would be wise to take a moment to consider just who might come into their stores this holiday season. Naturally, the holidays mean that shoppers of all stripes will enter your stores’ doors — as such,...

by Bill McCarthy on 11-17-16 in Holidays
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New Study finds Employee Engagement Impacts Retailers’ Bottom Line

At ShopperTrak, we’ve been talking about the importance of staffing effectively for more than 20 years. Really. We’ve discussed the importance of scheduling associates to traffic We’ve published advice on training staff for the holiday We’ve covered how to staff by day of  the week We’ve even sought out expert advice from The Retail Doc...

by Bill McCarthy on 10-28-16 in Industry Trends
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