Bill McCarthy - ShopperTrak
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Busiest Shopping Hour of the Year?

Knowing when shoppers shop: the busiest shopping hour of 2017. Think you know what the single busiest shopping hour of the year is? Better yet, do you feel as though you absolutely know whether US shoppers prefer to hit the stores in the morning, mid-afternoon, or the evening? No matter what your gut instinct may...

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No question: Black Friday Still Retail’s Biggest Day

America’s Busiest holiday shopping day prevails — Black Friday shopper traffic results are promising As shoppers continue to flood the doors of retail stores across the nation during this hugely influential weekend of holiday shopping, ShopperTrak data analysts are taking the morning to review Black Friday shopper traffic trends thus far. With Black Friday shopper traffic...

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2017 Holiday Sales, Commentary and Operational Influence

Undeniably, it is critical for retailers to examine 2017 holiday sales projections in conjunction with historical and anticipated traffic data. At ShopperTrak, we slice and dice retail traffic trends down to the store level, in order to produce insights that help brick-and-mortar retailers optimize operations and improve store performance, and while  our busiest holiday shopping days prediction is major piece...

by Bill McCarthy on 10-25-17 in Industry Trends
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2017 Back-to-School Trends [Infographic]

With back-to-school in full swing, it’s time to re-group, check in, and review incoming reports on 2017 back-to-school trends. Are you meeting company-wide sales goals — how about goals at the regional or market levels? Are your brand’s reported spending trends on track to match industry predictions? To aid in the assessment process, check our...

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How Store Traffic Directly Affects Staffing, Labor Hours

Understanding in-store traffic is key to competing with the growth of online shopping. As retailers gear up for the holiday season, decisions about temporary staffing, labor hours, and how to staff individual stores could make or break the all-important fourth-quarter sales. Of course, everything in retail begins and ends with sales, notes Brian Field, senior...

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Top 5 2017 Retail Trends, from the Year Thus Far

As the first half of the year comes to a close, a quick look back at the most significant 2017 retail trends that rocked the industry: from hybrid concepts to increased and varied levels of personalization. Retailers can safely assume that the 2017 shopper is no longer surprised by novel technological advances in the store, but shoppers...

by Bill McCarthy on 7-21-17 in Industry Trends
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ShopperTrak Retail Summit 2017 Recap

Last week, Chicago played host to the 2017 ShopperTrak Retail Summit, which provided retail leaders with 3 days of cutting-edge ideas, meaningful insights, and actionable solutions to everyday problems — all while working together to envision a future of retail that adapts to the preferences of contemporary shoppers. Here are a few of the best moments...

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Shoppertrak’s Annual Retail Summit, Welcome

Exclusive conference explores how brick-and-mortar retailers can successfully navigate the changing retail landscape Now in its 13th year, ShopperTrak’s annual Retail Summit, a complimentary, retailer-only event at the Palmer House Hilton in Chicago, begins today.  The annual event provides retailers with thought-provoking insight into the retail industry – including commentary from industry experts and a closed...

by Bill McCarthy on 6-7-17 in Events
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Customer Loyalty for Retail Gets a Lot More Fun

Looking Ahead: 4 principles to keep in mind as customer loyalty for retail continually evolves to meet consumer demands Years ago, customer loyalty for retail meant that your brand had a dedicated space in shoppers’ wallets. Specifically, committed shoppers carried retailer-specific cards that were used at the checkout to earn discounts. Today, however, customer loyalty for...

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Top 9 Reasons to Attend ShopperTrak’s Retail Summit 2017

Join us on June 7 at the Palmer House Hilton in Chicago for ShopperTrak’s Retail Summit 2017, which provides retail leaders with 3 days during which to explore cutting-edge ideas, speak freely, question long-held assumptions, and work together to envision a future of retail that adapts to the preferences of contemporary shoppers. To learn more,...

by Bill McCarthy on 5-18-17 in Events
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