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Weather Impacts Super Saturday Shopping

by Brian Field on 12-22-16

Inquiries from retailers across the U.S. flooded our inboxes last week, as everyone, it seemed, wanted to know why Super Saturday shopping levels were not as high as many hoped they’d be. ShopperTrak and retailers alike were expecting a surge in traffic on Saturday, Dec. 17th, as well as higher levels of shopper visits throughout...

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Article

Behind the Scenes: 3 Steps to Successfully Predict Holiday Traffic

by Brian Field on 11-10-16

Using Historical Traffic Data to Inform 2016 Holiday Planning  Hopefully, you’re already looking at your stores’ historical traffic data and planning for the 2016 holiday season, but if you haven’t gotten around to the analysis yet, or are looking for some tips to make sure you’re on the right track, ShopperTrak is here to help....

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Article

Associate Effectiveness Drives Seasonal Success for Apparel Retailers

by Brian Field on 09-29-16

Capitalizing on busy seasonal shopping periods is critical for apparel retailers. This year, the National Retail Federation predicts that total 2016 back-to-school sales will reach $75.8 billion, with a significant portion going toward apparel. The holiday season generates an estimated 19 percent of annual sales for apparel retailers, according to Cowen & Co., representing an...

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Article

Report: Five Insights about the Shifting Retail Calendar

by Brian Field on 09-26-16

This year, Hanukkah and Christmas Eve both fall on the last Saturday before Christmas, dubbed Super Saturday, which is likely to have a dramatic impact on traffic on that day. That’s according to ShopperTrak, a leading global provider of consumer behavior insights and location-based analytics. “Any holiday or retailer-specific event that moves around the calendar...

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Article

Holiday Preparation, Step 2: Staffing and Training

by Brian Field on 09-06-16

Welcome to ShopperTrak’s Holiday Prep Series, a series of posts that aims to guide retailers through the busy holiday season by offering advice, best practices, and timelines for all things holiday. We’ll be here through January 2017, writing articles, holding a webinar, and producing great content that will help retailers keep their priorities in order. This week, we’re...

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Article

Holiday Preparation, Step 1: Forecasting and Communication

by Brian Field on 07-29-16

Introducing: ShopperTrak’s Holiday Prep Series 1st Installment: Forecasting and Communication Welcome to ShopperTrak’s Holiday Prep Series, a series of regular posts that aims to guide retailers through the busy holiday season by offering advice, best practices, and timelines for all things holiday. We’ll be here from now through January, writing articles, holding webinars, and producing great...

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Article

Waiting in Lines and the Impact on Your Bottom Line

by Brian Field on 07-28-16

Estimates indicate that Americans spend roughly 37 billion hours per year waiting in lines. And, the average consumer can spend up to two years waiting in lines! Recently, the TSA has made headlines with horror stories, in which travelers waited, trapped in seemingly endless security lines. The results: missed flights, overnights at the airport, a very public...

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Article

Training Associates to be Effective, and The Role of Technology

by Brian Field on 07-20-16

Well-trained associates are a vital piece of achieving success in retail, and yet associate training and retention pose significant challenges. Why? Because retailers are under intense pressure to keep costs low and sales high. And, unfortunately, staffing is still viewed as an expense that needs to be controlled and even cut in order to generate...

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