The Impact of Consumer Sentiment on Holiday Retailing During a PandemicRead more
Personalizing the Shopper Journey for Memorable In-Store ExperiencesDownload
Store innovations: Which store tech makes business sense now?Read more
The Future of Retail: Building a business case for in-store technologyDownload
Venue Reopening ChecklistDownload
What does Customer Engagement Look Like in the Post COVID-19 Retail Reality?Read more
How to Win with Service and Labor in the Post COVID-19 Retail RealityRead more
Why Retailer’s Need to Reconsider their Operating Model as they Emerge from COVID-19Read more
Every retailer with physical stores grapples with increasing in-store traffic. There is a tendency to breathe a sigh of relief when the numbers steadily climb. But, in reality, higher traffic counts mean nothing if conversion rates remain lackluster. Driving consumers to a brick-and-mortar location is only the first step, albeit a crucial one, on the...
As back-to-school shopping comes to a close, retailers should anticipate a shift in traffic trends. Often times, this includes a reduction in staff hours. Before doing so however, remember that Labor Day falls a week later this year than it did in 2014 — week 32 of the NRF calendar versus week 31 – offering...