10 Tactics to Improve the Retail Shopper Experience | ShopperTrak

10 Tactics to Improve the Shopper Experience


On Tuesday, August 18, ShopperTrak participated in a webinar hosted by RIS News about the “New Rules of Customer Engagement in a Disrupted Landscape”, which focused on ways that retailers can engage with shoppers across the path-to-purchase in order to drive sales.

Highlights include how to:

  • Create compelling at-home browsing and shopping experiences
  • Drive shoppers to stores, increasing traffic and conversion rates
  • Use mobile technology to create a hybrid and highly engaging in-store/digital customer experience

Access the on-demand recording to revisit the discussion, and check out the following visual: 10 Tactics to Improve the Shopper Experience Every Retailer Needs to Know.

ShopperTrak 10 Tactics to Improve the Shopper Experience

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Read more posts by Kevin Kearns

Kevin Kearns is the Chief Revenue Officer at ShopperTrak, where he oversees the professional services and marketing department, as well as the global sales and sales operations teams. He previously served as the Chief Sales Officer, where he was responsible for leading global sales and customer service operating in over 90 countries.

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