On Tuesday, August 18, ShopperTrak participated in a webinar hosted by RIS News about the “New Rules of Customer Engagement in a Disrupted Landscape”, which focused on ways that retailers can engage with shoppers across the path-to-purchase in order to drive sales.
Highlights include how to:
- Create compelling at-home browsing and shopping experiences
- Drive shoppers to stores, increasing traffic and conversion rates
- Use mobile technology to create a hybrid and highly engaging in-store/digital customer experience
Access the on-demand recording to revisit the discussion, and check out the following visual: 10 Tactics to Improve the Shopper Experience Every Retailer Needs to Know.