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Big Lots Successfully Integrates Multiple Data Sets

Successful data stream integration yields win for Big Lots in Retail TouchPoints Store Operations Superstar Award In today’s world, retail operations departments are more expansive and all-encompassing than ever before. As retail operations departments evolve, employees are, year after year, faced with new-found challenges, ranging from: implementing new technological solutions that long-standing issues, managing matters pertaining to scale, and leveraging data to...


Capturing Shoppers’ Hearts: Valentine’s Day Spending & Traffic

This year, Valentine’s Day falls on a Wednesday, which means that this weekend (Sat., 2/10 & Sun., 2/11) will likely see an increase in Valentine’s Day spending and traffic, compared to weekend averages for the year. Our analysts predict that retailers will benefit on the day before and the day of Valentine’s Day, as love-struck...


ShopperTrak’s 2018 Must-Know Retail Technologies

Got traffic? Then, check out this hand-picked selection of innovative, must-know retail technologies that we saw at NRF’s Big Show 2018. At this year’s Big Show, the expo hall was buzzing with new, improved, and must-know retail technologies that are shaping the future of retail. But, let’s face it, that expo hall was packed — there’s...


2018 Technology Preview

Each year, Retail TouchPoints asks several experts across the retail industry to address the question “Which technology trend will impact the retail industry most significantly in 2018 (and why)?”. This year, seventeen executives weighed in on the topic, including Dave Berg, ShopperTrak’s Global Head of Solutions Management. Their responses centered around 6 categories, including: Data/Analytics: As...


Big Ideas: ShopperTrak’s Speaker Session at NRF

Have you ever wondered if other retailers use traffic the same way you do? Curious to know where they’ve triumphed and struggled? Interested in knowing how investing in traffic affects other retailers’ bottom lines? If the answer to any of the above questions is a resounding “yes,” then be sure to stop by Shoppertrak’s Big...

by Bill McCarthy on 1-11-18 in Events

ShopperTrak at NRF 2018, a Helpful Guide

Tips, tricks, and and advice on how to see ShopperTrak at NRF 2018. We’re incredibly excited about ShopperTrak at NRF 2018. We’re part of the Tyco Retail Solutions booth, #3103, right next to Microsoft – come say hello! In the meantime, here’s some handy advice for navigating the EXPO hall, as well as some tips for...


End-of-Year Wrap Up: 2017 Retail Holiday Season Results

With the holiday season behind us, it’s time for retailers to complete the process of evaluating end-of-year performance through analyzing 2017 retail holiday season results. A proper holiday analysis will put any team in a solid position to showcase results to key stakeholders, and allow for the appropriate recognition of top performers. While final annual traffic...


Super Saturday Shopping: Performance Recap

Retailers, rejoice! As reported by Mastercard, retail sales from Nov. 1 to Christmas Eve increased 4.9% versus last year – reaching the highest rate of growth since 2011 – and online sales increased more than 18%. And our Super Saturday shopping data reinforces notions of retail success, including our determination that in-store retail traffic on...

Brian Field

Customer Satisfaction yields Wins, RIS Software LeaderBoard Results

Customer satisfaction motivates everything we do, here at ShopperTrak, which is why we strive to maintain a long-standing tradition of creating meaningful working relationships with our clients. We enjoy working hand-in-hand with the world’s leading retailers — whether this involves demonstrating how to better leverage ShopperTrak insights or customizing a solution to meet unique client needs. Ultimately, at...

by Bill McCarthy on 12-21-17 in Industry Trends

Midseason Briefing: Top 5 Holiday Traffic Highlights 2017

If, in the midst of all the holiday pandemonium, you happen to be a bit behind on your email, gift shopping or, say, online reading, then this post is exactly what you need. We’ve compiled a list of ShopperTrak holiday traffic highlights that’s sure to fill you in on the season’s top traffic trends. Without...

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