November 25, 2017
Thanksgiving Day and Black Friday retail traffic suggests the beginning of a successful holiday season
ShopperTrak data indicates that Black Friday outperforms year-to-date trends
CHICAGO – Nov. 25, 2017 – ShopperTrak, a Tyco Retail Solutions’ brand, today released preliminary shopper visit data for brick-and-mortar retail stores on Thanksgiving Day and Black Friday, finding that shopper visits declined a combined 1.6 percent when compared to the same days in 2016. Black Friday 2017 shopper visits decreased less than one percent when compared to Black Friday 2016.
“There has been a significant amount of debate surrounding the shifting importance of brick-and-mortar retail, and the fact that shopper visits remained intact on Black Friday illustrates that physical retail is still highly relevant and, when done right, profitable,” said Brian Field, senior director of advisory services for ShopperTrak.
“This year, a greater number of brick-and-mortar retailers opted to close on Thanksgiving Day, which not only allowed store associates to be with their families, but it also redistributed shopping visits to surrounding days,” added Field. “Based on several years of overall retail traffic data, we know that opening on Thanksgiving Day was merely pulling shopping visits from Black Friday, as opposed to creating an additional opportunity for shoppers to hit the stores. By remaining closed on Thanksgiving Day, retailers are able to re-distribute visits to the days before Thanksgiving Day, as well as this weekend. Further, remaining closed on Thanksgiving Day also contributes to lower overhead and increased goodwill.”
Looking ahead, eight of the 10 anticipated busiest shopping days still remain, including Super Saturday, which will fall on Dec. 23. Importantly, there are four Saturdays in Dec. prior to Christmas Day, and this will elevate the importance of both Dec. 23 and Dec. 16, alike. Additionally, Dec. 30, which did not rank as one of the ten busiest days in 2016, is expected to be the ninth busiest day of the year because it falls on a Saturday.
For more information on holiday shopping trends, visit the ShopperTrak blog: www.shoppertrak.com/blog.
ShopperTrak is the leading global provider of location-based analytics, offering insights into consumer behavior to improve profitability and effectiveness. Through the use of analytics, ShopperTrak enables clients to better understand their customers, enhance the shopping experience, and ultimately increase traffic, conversion and transaction size.