eBook: Unlocking Retail in 2016

ShopperTrak’s take on unsuspecting factors – such as, weather, election years, and calendar shifting – that will influence retail in 2016

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Video: Johnston & Murphy Testimonial

Learn how ShopperTrak’s Retail Analytics solution helped Johnston & Murphy achieve and sustain a 10% increase in conversion

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ShopperTrak Becomes Part of the Tyco Family

Learn more about the acquisition and how it will impact the future of the retail industry

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Valentine's Day Shopping Trends by Region

Find out where people are shopping and what they're buying this Valentine’s Day

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What We Do

Understand

Bring in-store consumer behavior into context to improve conversion rates and transaction size.

Analyze

Turn store data into insights by adding market intelligence, e-commerce and other contextual data.

Act

Develop new strategies to maximize sales through improved operational and marketing effectiveness.

Engage

Digitally engage with shoppers – at home and on-the-go – to drive in-store traffic and sales.

ShopperTrak Solutions

Retail Analytics

Understanding the impact of marketing and operational efforts on in-store sales is complicated. Not only have shopper behaviors changed, but the retail landscape has rapidly evolved.

Retailers and mall owners need a retail analytics solution with reliable data to help them make informed decisions that positively impact sales. With insight into how many shoppers are walking into a store and when, retailers can create effective marketing and operational decisions and understand the related impact. Incorporating broader market benchmark, promotional, and other data sets, retailers will be able to convert real-time data into meaningful insight to sell more, faster.

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Customer Engagement

Today’s modern shopper is no longer just purchasing a product, but demanding an experience. Highly-informed consumers are looking for more information and a customized experience during their shopping journey.

Retailers and mall owners need a customer engagement solution to provide opportunities to digitally engage with shoppers across the path-to-purchase. With emerging mobile and Wi-Fi technologies, retailers can provide local store information and personalized content before a visit and then a customized experience once in-store. Earning greater engagement and awareness, retailers will earn loyalty, convert behaviors into revenue, and grow market share.

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Professional Services

Retailers and mall owners juggle a variety of data sets to assess store operations, marketing efforts and customer behaviors. Even when the data is compiled from individual sources and standardized, finding the hours and labor required to extract meaningful, accurate insight is untenable.

Retailers and mall owners need a professional services solution to provide the framework for positioning the impact of traffic, conversion, and other key metrics across the organization. With an established change management process, retailers can prepare, manage and reinforce tactics to gain buy-in from the field and accelerate results. Through further data integration, segmenting and peer group analysis, retailers will achieve high-impact results.

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