Industry Trends Archives - ShopperTrak
Retailers’ 6 Steps to Holiday Success Featured Infographic Holiday Prep Series, Step 1: Forecasting and Communication Featured Article Holiday Prep Series, Step 2: Staffing and Training Featured Article

Payroll Optimization Pt. II: Staffing Evaluations and Strategies

As a follow-up to my earlier post, which explores how retailers need to balance staff levels with cost-cutting measures, I want to examine how staffing evaluations can thoughtfully inform staffing strategy. First, be sure to review the graph in my previous post and establish where your service model falls on the continuum, as a store’s...

Brian Field
by Brian Field on 2-8-17 in Industry Trends
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Consumer Behavior Analysis Improves In-Store Operations

For its 5th consecutive year,  Retail TouchPoints recently published its annual Technology Preview, which features exclusive predictions from 15 top retail executives. We’re happy to report that Nick Nick Pompa, ShopperTrak’s General Manager, was selected as one of the 15 executives. Check out his prediction (below) on how retailers can leverage technology to better understand consumer behavior...

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Tour our NRF Booth: ShopperTrak Named Among Top 10 Booths at 2017 Big Show

ShopperTrak is proud to be spotlighted by RIS News for building one of the top NRF booths at the 2017 Big Show. In its article on the Best of NRF 2017, RIS ranks the ShopperTrak/TRS booth alongside those of companies such as Google, Oracle, Intel, and Samsung. If you didn’t get a chance to visit us at NRF, now is...

by Bill McCarthy on 1-27-17 in Industry Trends
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Review: In-Store Analytics at NRF 2017

While ShopperTrak has attended NRF’s Big Show for many years, NRF 2017 was notably different for us. Following our acquisition by Tyco and the integration of our brand to form the traffic insights business under Tyco Retail Solutions, we were proud to exhibit in this year’s show as part of the Tyco Retail Solutions booth....

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Elevating Retailers’ Bottom Line with Analytics

Last week, my colleague, Randy Dunn, published an interesting article on how brick-and-mortar retailers can leverage technology to gather shopper data and learn more about buyer behavior in RIS News. The timely and informative article — titled, “Elevating Retailers’ Bottom Line with Analytics” — is reprinted below in its entirety. Elevating Retailers’ Bottom Line with...

by Bill McCarthy on 1-18-17 in Industry Trends
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Top Retail Observations of the 2016 Holiday Season

Back in October, we released our list of the Top 10 Busiest Shopping Days of 2016.  Now, it’s time to revisit the list and our holiday retail observations to see how well our predictions held up. Top 10 as predicted:  As you can see, we correctly predicted all 10 days but flipped the order of the...

Brian Field
by Brian Field on 1-11-17 in Industry Trends
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2016 Holiday Season Lessons: Three Takeaways from Global Retail Trends

In the midst of the biggest shopping season of the year, it’s time to take a moment and focus on the holiday season lessons that we’ve learned thus far. Holiday Season Lessons from Key Dates: Black Goes Cyber while Overtaken by Singles Over both Thanksgiving and Black Friday, brick-and-mortar net in-store sales dropped 5% and the number of...

by Tony D'Onofrio on 12-19-16 in Industry Trends
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December Shopping Prediction: Super Saturday Shopper Visits

In order to predict traffic on Super Saturday accurately, it is critical is to account for the ways in which calendar shifts affect December shopping behavior. ShopperTrak’s historical December shopping data clearly indicates a strong positive correlation between traffic levels and the calendar proximity of Super Saturday and Christmas Eve: the intensity of Super Saturday...

by Bill McCarthy on 12-16-16 in Industry Trends
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Black Friday Weekend: Which Retailers saw High Traffic Performance?

Certain retail categories saw greater opportunity and performance during Black Friday weekend. ‘Tis the season for shopping deals, steals, and discounts. As we reported in our previous post there wasn’t a major decline in shopper visits generally during this year’s Black Friday Weekend. However, we found that drilling into our Market Intelligence* tool revealed that a...

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Black Friday Data: Full Weekend Shopper Traffic Report

Now that all of our Black Friday data from the entire Thanksgiving weekend (Thurs. – Sun.) has rolled in, we feel confident in stating that our 2016 shopper visit data signals that the era of steep YOY declines in shopper visits around Friday may be coming to an end. This does not mean that shopper...

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